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“I can’t believe how well they’re getting along now. I didn’t think it could happen.” Executive Director of organization in which Ms. Blackwood mediated a long-standing dispute between two key employees.

“I’ve had to sit through lots of these types of classes but this one was really interesting. I loved the case stories.” Participant in one of Ms. Blackwood’s training programs.

“I felt comfortable that she was unbiased. She really listened.” Witness in a discrimination claim.

"I felt she was fair." Employee complaining of sexual harassment on learning there was insufficient information that harassment had occurred.